Amazon, Wayfair or Overstock? which is better for online shoe cabinet shopping?

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Buy shoe cabinet online: Amazon vs Wayfair vs Overstock

Shopping online is becoming one of the most popular ways of buying products. That is even true for purchasing furniture. I still recommend going to a local furniture store to buy furniture, but I know that the selection is limited and the price may be higher than online. The downside of online shopping is that there are so many online stores today, which makes it quite hard deciding on the best shopping partner, let alone deciding what to buy. This is why,  I am going to highlight some of the differences between the most popular online shopping sites for shoe storage, Amazon, Wayfair, and Overstock (The date is as of Aug 2018). Hope it makes your online shopping experience happier. 

1. Search Experience

Winner: Wayfair 

Wayfair makes online search easier. It is very intuitive. When you don’t know what type of shoe storage you want, or you want to get some ideas, Wayfair is the good website to visit.  On the contrary, it is hard to find shoe storage from the top page of Overstock and Amazon.  It is better to use the search box on Overstock and Amazon.

Wayfair
  • When you want to find shoe storage, just go to “Storage →Storage by type→ Shoe Storage, or go to “Storage→ Storage by room→ Closet→ Shoe storage. Alternatively,  go to “ Furniture→ Accent→ Cabinet & Chest” )
  • Wayfair offers a number of filters you can rely on. Particularly, I like the filter by capacity (# of shoes) or the dimension.
  • Wayfair also provides the room ideas. You can get a clear picture of the entire room fitted with products that are sold on Wayfair. What’s more, you can also purchase similar room ideas
Overstock
  • it is hard to find the shoe storage from the top page. Better to use a search box. Shoe rack and shoe cabinets are under the different category. (Overstock’s Shoe racks/cabinets can be found by “Home Improvement→Closet System→ Shoe organization. Shoe cabinets are under “furniture→ living room furniture→ Bookshelf→Bookshelf with doors).
  • I like that Overstock has “assembled” filter if you really want to find the already assembled furniture.
Amazon
  • Similar to Overstock, it is not easy to find the shoe storage from the top page.  Better to use a search box. (You can find Amazon’s Shoe Organizers page by Home, Garden, Pet & Tool→ Storage and organization→ Clothing & Closet storage → Shoe Organization)
  • Amazon has so many products. The sponsored products or recommend products show up first for your search results. It is better to search the product using a variety of keywords to see different results. (i.e. shoe rack, shoe storage with a door, small space shoe cabinet give you different product recommendation )

2. Shipping 

Winner: Amazon

The three sites offer free shipping but Amazon ships free on over $25 purchase, compared with $45 on Overstock and $49 on Wayfair. 

3.  Delivery Option

Winner: Wayfair

Most of the shoe racks and shoe cabinets are not considered to be large items. so you don’t need to worry that how the item is delivered.  Most of the time your option is to pick a standard, or faster shipping  It doesn’t matter if you order from Amazon, Overstock or Wayfair. 

However, for oversized furniture, you have to consider how it is delivered.  Usually “free shipping”  means that you will get the furniture delivered to you but you are responsible to unload it yourself.  So, the delivery person does not help you bring the item to the room, bring it to the upstairs or set up the furniture.  Depending on where you live, or where you want to set up the furniture, you want to arrange additional service.

For example, Wayfair website says there are a few large item delivery options: Curbside (you unload), Curbside (the company unloads), Drop-off on your front door, Drop-off in your inside home, Room of choice delivery, Delivery to your room with packaging removal, All-Inclusive Delivery & Assembly.

Wayfair is upfront about the delivery option and price. Wayfair has selectively handpicked delivery options for every product on their website. The price is shown up front (usually addition $20 to $120 depending on the choice of service) This ensures that the customers get easy, fast and reliable delivery services.

Amazon also has different delivery methods which are conducive to their shoppers. If you add the eligible item to your Shopping cart and proceed to checkout, you will see the option to schedule a delivery date.  They also provide the option of assembly for some items, but this service is independent of the delivery. 

For Overstock, the career contacts you when you purchase an oversized item to schedule a delivery. 

In any case, the company’s customer service may not be able to help you much for the delivery, you would be asked to contact a delivery company to talk about the delivery option or make a change etc.  Even if you schedule a shipment or ask a specific set up service etc, I recommend communicating clearly your needs with the delivery company. 

4. Return Policy

Winner: Wayfair

Wayfair has a choice between a full refund in store credit or a refund to the original payment method (minus return shipping costs).  Overstock and Amazon take returns but buyers have to pay for the shipping cost*.  Some furniture are non-refundable, so it is important to make sure return policy before buying the large or expensive item.   Also, some of you may wonder if they accept an assembled furniture like Ikea does (Ikea does as long as it is in re-saleable condition), but they do not.

*: Some items are eligible for free returns for Overstock’s Club O Gold members, but as of the day I am writing this article, most furniture are not eligible for it.   Amazon’s prime member does not get a special return policy as well.

5. Price

Winner: Overstock / Amazon 

I picked a few products and compare the price. See the comparison below. Amazon or Overstock tend to be cheaper than Wayfair.  Comparing the price was not easy since the product name is different on each site (not always).

A) Storage Bench (Shoe storage cubby bench)

Prepac white shoe cubbie

B) Tilt-out Shoe Cabinet

C) Regular Shoe Cabinet

D) Regular Shoe Cabinet

Furniture of America Laires 5-shelf

Tips for finding the deal

  • Overstock’s sales item are actually cheaper, but not necessarily true for Wayfair.
  • You may get contacted to offer a discount by Overstock if you leave the item in a shipping cart for a few days.
  • Check Overstock’s coupon page before buying.
  • Sometimes you would find the same looking product in a different name on Amzaon, so you may be able to find the cheaper product. Check  “compare with similar product” or “Customers who viewed this item also viewed” to see you will find such a product.
  • If you live in the state that Wayfair does not collect sales tax, (check this page for update), you may pay less.
  • Wayfair owns AllModern, Birch Lane, Joss & Main and Perigold. These websites provide you similar search experience, but the inventory and price are different. the same product prices differently among these websites.
  • Club O Gold member gives you 5% back on all orders. if you order enough from Overstock, Membership may worth it ($19.95/year as of Aug 2018)

6. Reviews

Winner: Wayfair or Amazon

I checked the number of reviews and the average rate of the reviews for the products that I checked the price above.: Wayfair has more reviews AND Amazon has the lowest rate of reviews.   It may be because Wayfair and Overstock can incentive for some reviewers.  Amazon’s reviews are longer and tend to more go to details.

Conclusion

If you are not sure what to buy and get ideas, or if you just want to browse, Wayfair is the website to check. They are well-organized and easy to navigate, and there are good numbers of reviews.

Wayfair provides store credit for a full refund, so if you concerned about the return, have not decided on the color or size, you can order from Wayfair.

You may be able to find better deals on Overstock or Amazon. Overstock gives out more coupon.

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